Despite the express Limitation on Liability, as set forth herein, WickedTour.net seek to maintain good relations with those who use the Materials. However, WickedTour.net have limited assets and limited capacity to address certain issues. Thus, due to such limitations, WickedTour.net set forth the following procedures for reporting any dissatisfaction. You acknowledge that these procedures are reasonable, and that You will strictly adhere to these procedures for reporting any dissatisfaction with this Web site. Should there be any dissatisfaction with any of the services offered by WickedTour.net, You agree to provide express written notice to WickedTour.net, and provide WickedTour.net the opportunity to cure or accommodate the alleged dissatisfaction within a 36 hour period. The 36 hour period shall begin from the date that the written notice is received by WickedTour.net. Such written notice shall be emailed to cs@WickedTour.net. The written notice shall begin with a subject line (or title), which recites, in all capital letters, "REPORTING OF DISSATISFACTION WITH WICKEDTOUR.NET." You agree to strictly follow these procedures for reporting any dissatisfaction, without any deviation, prior to commencing any other action, legal or equitable, against WickedTour.net. If You commence any action against WickedTour.net prior to following these procedures, and prior to providing WickedTour.net the opportunity to address any alleged dissatisfaction, then You agree to pay all costs associated with such action against WickedTour.net. Such costs shall include court fees, attorneys' fees, filing fees, incidental costs, travel costs, lodging expenses, and any other costs, both foreseeable and unforeseeable, that are incurred by WickedTour.net in defending against such action. In other words, You acknowledge that WickedTour.net have limited resources, and, as such, You agree to incur any and all costs that are associated with defending any actions against WickedTour.net.